Process Mapping Associates Inc. possesses the skill, experience and methodology to map and analyze a wide range of business and operational processes in any sector, industry or organization. We are committed to map your business processes efficiently and economically with a view on process improvement.

Our list of services include the following:

• Construct process maps including:
  • Current-State
  • Future-State
  • End-to-End
• Perform process analysis:
  • Gather, analyze and summarize process related metrics including cycle times, activity times and frequencies
  • Identify inefficiencies and constraints such as bottlenecks, redundancy and duplication
  • Reveal control points and elements of risk
  • Identify issues and gaps
• Facilitate process mapping and improvement sessions to:
  • Brainstorm ideas and potential solutions
  • Design future-state processes
  • Uncover major and "quick-win" process improvement opportunities
  • Resolve issues and gaps
  • Plan change
• Write:
  • Procedures or work instructions
  • Training manuals, user guides or job aids
• Fix:
  • Process maps prepared by others including upgrading the content quality and format